Privacy Policy
What does Victory Bank do with your banking information?
WHY?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
WHAT?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
- Social Security number and payment history
- Account balances and credit history
- Credit scores and income
When you are no longer our customer, we continue to share your information as described in this notice.
HOW?
All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Victory Bank chooses to share; and whether you can limit this sharing.
| Reasons we can share your personal information |
Does Victory Bank share? | Can you limit this sharing? |
|
For our everyday business purposes– such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus |
Yes | No |
| For our marketing purposes– to offer our products and services to you |
No | We don't share |
| For joint marketing with other financial companies |
No | We don't share |
| For our affiliates' everyday business purposes– information about your transactions and experiences |
No | We don't share |
| For our affiliates' everyday business purposes– information about your creditworthiness |
No | We don't share |
| For our affiliates to market to you | No | We don't share |
| For nonaffiliates to market to you | No | We don't share |
Questions? Call 325.754.4505 or go to victory.bank
What we do
HOW DOES VICTORY BANK PROTECT MY PERSONAL INFORMATION?
To protect your personal information from unauthorized access and use, we use security
measures that comply with federal law. These measures include computer safeguards and
secured files and buildings.
We limit access to your personal and account information to those employees who need
to know that information to provide products and services to you. We maintain physical,
electronic, and procedural safeguards that comply with federal standards to guard your
nonpublic personal information.
HOW DOES VICTORY BANK COLLECT MY PERSONAL INFORMATION?
We collect your personal information, for example, when you
- Open an account or apply for a loan
- Provide account information or show your driver's license
- Make deposits or withdrawals from your account
WHY CAN’T I LIMIT ALL SHARING?
Federal law gives you the right to limit only
- sharing for affiliates' everyday business purposes – information about your
creditworthiness - affiliates from using your information to market to you
- sharing for nonaffiliates to market to you
below for more on your rights under state law.
DEFINITIONS
| Affiliates | Companies related by common ownership or control. They can be financial and nonfinancial companies.
|
| Nonaffiliates | Companies not related by common ownership or control. They can be financial and nonfinancial companies.
|
| Joint marketing | A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
|
SMS Terms of Service
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Victory Bank. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications.
Message frequency varies. Message and data rates may apply.
Message HELP for help. Reply STOP to any message to opt out.
Other important information
Texas Consumer Complaint Notice Victory Bank is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against the Victory Bank should contact the Texas Department of Banking.
Victory Bank also engages in the business of selling checks as an agent tor Main Street Checks, Inc., which company is licensed under the laws of the State of Texas and is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against Victory Bank or Main Street Checks Inc. concerning sale of checks activities should contact the Texas Department of Banking.
Consumers may file complaints with the Texas Department of Banking by contacting the Department through one of the following means indicated below:
In Person or U.S. Mail:
Texas Department of Banking
2601 North Lamar Boulevard, Suite 300
Austin, Texas 78705-4294
Telephone No.: 877/276-5554 (toll free) Fax No.: 512/475-1313
E-mail: consumer.complaints@dob.texas.gov
Website: www.dob.texas.gov